A Sample Chapter: The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs by Dr. Marcia Reynolds
Introduction What Is Good about Discomfort? The Discomfort Zone is the moment of uncertainty when people are most open to learning. On the day I resigned from my last corporate position, one of the vice presidents came into my office and said, “You can’t go. Who will I talk to?” I recalled our first heated […]