The following interview conducted by Dr. Kevin Weitz and Dr. William Bergquist with Curt Mandell (a noted organizational coach and consultant) concerns the challenges to be found in the 21st Century workplace regarding the role to be played by experts and the manner in which their expertise is received.
Click link to view video interview.
Here are several of the major themes introduced in this interview:
- Highly experienced, senior leaders can tend to develop hubris and narcissistic tendencies where they believe they are invincible and are experts in all things. This hubris can make them un-coachable, especially when major strategy changes are required.
- So-called experts are often wrong, especially when attempting to predict the future
- Leadership coaches can struggle to provide coaching to “expert” leaders that fit this profile
- Examples of large organizations undergoing major changes are discussed
- This interview is built on the topic described in the essay by Kevin Weitz entitled “A crisis in the rejection of expert knowledge, and the acceptance of “Google-fueled, Wikipedia based, Blog-sodden” information”